At this time, it is not possible to use your Sunlover points on sale items. We apologise for any inconvenience this may cause. We are actively collaborating with our online store providers to implement the functionality that would allow the use of Loyalty points on sale items during the checkout process.

Loyalty point are also gained on sale orders. 

At this time, it is not possible to use your gift card voucher on sale items. We apologise for any inconvenience this may cause. We understand that this is not an ideal situation for our customers, and we are actively collaborating with our online store providers to implement the functionality that would allow the use of gift card vouchers on sale items during the checkout process.

Yes! Loyalty point will be allocated to your account when you sign in to your account before placing an order. 

Returns and/or exchanges are not accepted on sale items unless deemed faulty.

All sale items purchased are final.

Once the order has been placed, you cannot amend, cancel or exchange your order.

The size & dimensions are provided in our product descriptions and we recommend looking over these to avoid disappointment.

If Click and Collect shipping option is selected you will be advised by email when your order is ready for pick-up.

Orders cannot be collected until you receive an email advising your order is ready. 

Please allow longer than usual for our team to process your order during this period.

Any items in your cart are not held until the order has been fully processed, including payment.
You are unable to reserve items in your cart.

Returns and/or exchanges are not accepted on all sale items. Please check carefully prior to purchasing. See size chart here.

Once an order has been placed & shipped, we cannot change the shipping address, however you can call Australia Post direct to request your order be re-directed to an alternative address using your tracking number for reference.

Yes, all Temple jewellery is covered by a three month warranty on quality and workmanship whether purchased on sale or otherwise.
Please see our normal returns information for details.

1. Sale Dates: The Boxing Day Sale All access begins on Thursday, 26th December at 10:00am AEST, and will run until 28th December at 11:59pm AEST.

2. Product Availability: Products available during the Early Access period may differ from those available when the sale opens to all customers. Availability is subject to change.

3. Pricing: Prices are as marked and vary between 30% off & 40% off. We reserve the right to adjust prices at any time without prior notice.

4. Limited Quantities: Products are available while supplies last. We may limit the quantities of items purchased per customer to ensure fair access to all customers.

5. Returns & Exchanges: All purchases made during the Boxing Day Sale are final. Returns or exchanges will only be accepted for damaged or defective items.

6 Shipping: Shipping times may vary depending on the destination and order volume. We will make every effort to dispatch orders promptly, but delays may occur during peak sale periods.

7. Promotional Offers: Promotional offers, discounts, or codes may not be applicable during the sale period unless explicitly stated. Additional terms and conditions may apply to promotional offers.

8. Cancellations: We reserve the right to cancel orders that violate our terms and conditions or for any reason deemed necessary. Customers will be notified promptly of any cancellations.

9. Modification of Terms: These terms and conditions are subject to change at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By participating in the Boxing Day Sale, you agree to comply with these terms and conditions. If you have any questions or concerns, please contact our customer service team for assistance.