International Shipping
Free shipping on all International orders
All international orders are shipped from our Byron Bay studio in Australia.
We offer complimentary express shipping worldwide via DHL Express.
Duties & taxes vary by region - See below for further details.
Once your order has been dispatched, a unique tracking number will be sent to your nominated email address.
Shipping Timeframes
GOLD VERMEIL & STERLING SILVER
Orders received after 9 am AEDT will be shipped the following business day via DHL Express.
Please allow 3–5 business days for your order to be dispatched during sale periods.
SOLID GOLD & CEREMONIAL
Temple of the Sun fine jewellery is handcrafted in our Byron Bay studio.
Please refer to each product page for accurate lead times.
Christmas Lodgement & Shipping Timeframes
To receive your order in time for Christmas, please place your order by Thursday 18th December, 9am AEDT
Please note:
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Cut-off dates apply to in-stock items only.
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Made-to-order Solid Gold & Ceremonial pieces will follow the lead times listed on each product page.
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All orders are shipped via DHL Express from our Byron Bay, Australia studio.
Duties & Taxes by Region
Free duties & taxes on all US, UK & Japan orders over $200
USA
Orders Under USD $200: Duties & taxes quoted and charged at checkout.
Orders Over USD $200: Complimentary duties, taxes & shipping.
Shipping Method: DHL Express (Complimentary).
UK
Orders Under USD $200: Duties & taxes quoted and charged at checkout.
Orders Over USD $200: Complimentary duties, taxes & shipping.
Shipping Method: DHL Express (Complimentary).
JAPAN
Orders Under USD $200: Duties & taxes quoted and charged at checkout.
Orders Over USD $200: Complimentary duties, taxes & shipping.
Shipping Method: DHL Express (Complimentary).
ALL OTHER INTERNATIONAL COUNTRIES
Orders Under USD $200: Duties & taxes quoted and charged at checkout.
Orders Over USD $200: Duties & taxes quoted and charged at checkout.
Shipping Method: DHL Express (Complimentary).
Additional Information
REJECTED OR RETURNED TO SENDER PARCELS
If you refuse to pay duties and taxes or reject a parcel, return shipping and re-import fees will be deducted from your refund. Please note, these charges can exceed the original export cost.
TRACKING YOUR ORDER
Tracking details will be sent via email once your order has been dispatched. You can follow your shipment directly through DHL Express.
URGENT ORDERS
If you need your order urgently, please contact our team - we’ll do our best to prioritise production or dispatch where possible.
SHIPPING RESTRICTIONS
We are currently unable to ship to certain destinations. Please refer to our Shipping FAQs below for a full list of restricted countries.
Shipping FAQ
For all parcels that are rejected or returned to sender, the customer will be responsible for covering the full costs charged by both customs and DHL.
The minimum charge for these instances can vary, starting from $80.00 depending on the country where the parcel has been denied.
Unfortunately, we cannot currently ship to the countries listed below due to shipping and fee constraints.
Afghanistan, Albania, Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, The Canary Islands, Cape Verde, Cayman Islands, Central African Rep, Chad, Chile, Colombia, Comoros, Congo, Congo, DPR, Cook Islands, Costa Rica, Cuba, Cote D Ivoire, Curacao, Djibouti, Dominica, Dominican Rep, Ecuador, Egypt, El Salvador, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, French Guyana, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea Rep, Guinea-Bissau, Guinea-Equatorial, Guyana (British), Haiti, Honduras, Iceland, Iran, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, D.P.R Of Korea, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Rep. Of Moldova, Mongolia, Rep Of Montenegro, Montserrat, Morocco, Mozambique, Namibia, Rep. Of Nauru, Nevis, New Caledonia, Nicaragua, Niger, Nigeria, Niue, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palau, Panama, Paraguay, Peru, Puerto Rico, Qatar, Island Of Reunion, Russian Federation, Rwanda, Saint Helena, Samoa, Sao Tome And Principe, Saudi Arabia, Seychelles, Sierra Leone, Solomon Islands, Somalia, Rep Of Somaliland, South Africa, South Sudan, St.Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Sudan, Suriname, Syria, Tahiti, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan,, Vanuatu, Venezuela, Virgin Islands-British, Virgin Islands-US, Rep. Of Yemen, Zambia, Zimbabwe.
Our listed prices do not include overseas customs duties or taxes that may apply to your purchase. Please note that these duties and taxes are determined by the governing border force of each respective country and are not set by Temple of the Sun.
To track your order, please refer to the shipping confirmation email notification you receive. It will include the courier's name and your parcel's tracking number. Use this information to track your order through the respective courier's online tracking service.
For international orders, we use DHL Express.
If you need your order earlier please reach out to customer service via email support@templeofthesun.com.auand we will advise if we can meet your desired delivery date.