Please allow longer than usual for our team to process and dispatch orders during sale period. All orders are shipped by DHL Express, however please note that DHL shipping times also will vary from normal during this holiday period, due to high demand.

Loyalty Lion points are only valid when purchasing full price items. These points cannot be used on any sale items.

Returns and/or exchanges are not accepted on sale items unless deemed faulty.

All sale item purchases are final.
Once the order has been placed, you cannot amend, cancel or exchange your order.
The size & dimensions are provided in our product descriptions and we recommend looking over these to avoid disappointment.

If Click and Collect shipping option is selected you will be advised by email when your order is ready for pick-up. Please allow longer than usual for our team to process orders during this period.

Anyone with an account on Any items in your cart are not held until the order has been fully processed, including payment.
You are unable to reserve items in your cart.

Returns and/or exchanges are not accepted on all sale items. Please check carefully prior to purchasing. See size chart here.

Once an order has been placed & shipped, we cannot change the shipping address, however you can call Australia Post direct to request your order be re-directed to an alternative address using your tracking number for reference.

Yes, all Temple jewellery is covered by a three month warranty on quality and workmanship whether purchased on sale or otherwise.
Please see our normal returns information for details.